§ 33. RIGHTS OF INDIVIDUALS.

(a)

Nondiscrimination required. The Grantee shall not deny service, deny access, or otherwise discriminate against subscribers, channel users or general citizens on the basis of race, color[,] religion, national origin, age, sex, or physical or mental handicaps, provided the subscriber shall pay all applicable fees for the service desired. The Grantee shall comply at all times with all applicable federal, state and local laws and this Franchise relating to nondiscrimination which is hereby incorporated and made part of this franchise by reference.

(b)

Information accessibility.

(1)

Each individual shall have the right to information concerning the provision of this franchise and the rules formulated pursuant to it by the council, agent or entity created hereunder.

(2)

Each document required to be maintained, prepared, filed or submitted under the provisions of this franchise or pursuant to it, except those required and designated confidential by the Grantee or the FCC, shall be a public document, available for public inspection and copying at the requester's expense, at the office of the Grantee during normal business hours. The charge for such copying shall approximate the cost of mechanical reproduction and shall not include a charge for labor.

(3)

Each individual shall have the right to representation on such Councils, commissions, agencies or other entities created hereunder or hereafter by the Council pursuant to the provisions of this franchise. Such representation by citizens of the City shall be in the manner and form as the Council may determine.