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 Burlington
 Code of Ordinances
 Appendix C. CATV ORDINANCE

  § 29. SERVICES TO SUBSCRIBERS AND USERS.  

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  • (a)

    Should the Grantee desire to change the selection of programs or services offered on any of its tiers, it shall use its good faith efforts to maintain the mix, quality and level of services provided over the system. Any such change in programs or services offered shall comply with the FCC rules and regulations and shall be reported to the subscribers at least thirty (30) days prior to the proposed implementation. The Grantee shall use its good faith efforts to ensure diversity of programming.

    (1)

    A basic service tier shall be offered to subscribers throughout the term of this franchise.

    (2)

    The Grantee shall provide, when standard installation is possible, basic cable and cable programming service and one (1) free outlet to each of the following public facilities located within one hundred eighty-eight (188) feet of existing service lines of the Grantee: all courthouses, libraries, police and fire stations, municipal office buildings and public schools. The Grantee shall notify the City in writing when standard installation is not possible. No monthly service fee shall be charged for the first outlet installed. The Grantee shall provide service to new construction hereafter for the above public facilities, provided they are within one hundred eighty-eight (188) feet of the existing service lines of the Grantee. Installation costs and fees for additional outlets and equipment shall be charged to the City at the Grantee's prevailing rates.

    (b)

    The Grantee shall, when technically feasible, provide and maintain, at a minimum, at least one non-commercial community access channel available on a first-come, first-served, nondiscriminatory basis, at no cost to users.

    (c)

    Community Access Channel.

    (1)

    Grantee shall continue to provide all equipment and studio facilities for community access.

    (2)

    Grantee shall provide sufficient personnel to coordinate, teach, supervise and otherwise promote and oversee the use and benefits of the community access channel, equipment and studio.

    (3)

    Grantee will continue, as reasonably feasible, and in conjunction with the City of Burlington Public Affairs staff, to educate the citizens of Burlington as to the benefits of community access programming.

    (4)

    Grantee shall cooperate with the City staff in providing promotional announcements on the availability of community access programming and offering no-cost classes in video production and use of the community access channel.

    (5)

    Grantee shall cooperate with school and government officials to maximize use and benefit from the educational and government programming.

    (6)

    Grantee agrees to make a one-time, lump-sum grant to the City in the amount of $25,000.00, payable upon acceptance of this Agreement, for such cable-related purposes as the City may from time-to-time determine.